SHIPPING METHODS

Deliveries are only possible to delivery addresses in Germany, Austria and Switzerland. For order inquiries from other countries, please send us an email to hello@mommyspa.de.

Shipping takes place safely and quickly with our shipping partner DHL GoGreen within 3-4 working days from the date of your order. As soon as the package has been handed over to DHL, you will receive a notification with a tracking number.

The shipping costs depend on the value of the goods and the weight of the delivery and start at €2.90 (Germany) or €3.90 (Austria/Switzerland).

Please note that in Switzerland you may have to bear duties.

Shipping is free from a purchase value of €50 (Germany) or €60 (Austria/Switzerland).

RETURNS

Unfortunately, we can only reimburse you for the full cost of the purchase amount for items that are in their original packaging and are unused, since the resale of the goods is no longer guaranteed if they show signs of use. Therefore, please note that used items will be deducted from the purchase price by 50% and we reserve the right to refrain from a refund in individual cases.

Unfortunately, we cannot refund the costs of the return. Thanks for understanding!

METHODS OF PAYMENT

You can choose from the following payment methods for convenient payment processing:

Payment methods

PayPal

Payment via PayPal account.
If you don't have a PayPal account yet, you can create a new account during the checkout process.

Credit card

You are welcome to pay us by credit card. We accept: Visa, Mastercard, Maestro and American Express.
You will be asked to enter your credit card details during the ordering process.

Klarna SOFORT transfer

- Payment system with TÜV-certified data protection
- No registration necessary
- Goods/services will be sent IMMEDIATELY if available

Apple Pay

- Apple's own payment system

- Apple Pay enables Apple users to make cashless payments in seconds

- Goods/service will be sent IMMEDIATELY if available

Google Pay

- Google's own payment system

- Google Pay enables Android users to make cashless payments in seconds

- Goods/service will be sent IMMEDIATELY if available

Our creed

What we do today determines what the world will be like tomorrow.

For us, sustainability means meeting our ecological responsibility as a company. We want to set a good example and show how much sustainability is possible in the manufacture of natural cosmetic products today.